Any guitar in stock can be sent within 5 business days. For pre-order guitars, please read the instruction on specific product page. For custom guitars, please visit the customshop page. Alternatively you can directly contact us if you have some urgent demands.
We use thickened corrugated paper box to pack the guitars. We specially design a side-opening box and use buffer materials to protect the guitar during shipping. Additionally we purchase insurance for any package so you'll get a new one once the guitar's damaged before you receive it.
Based on the data of recent 6 months, the international shipping takes 20 to 30 days after local shipping company starts to process on the package. The default shipping company we're using is Hong Kong EMS and the package'll usually be delivered by local national post. Some times we use PostNL or UPS. You can always choose the quick delivery service(less than 10 days) offered by DHL and it costs around $250 USD worldwide. Please notice that we might change the default shipping company at any time because some shipping companies might pause the regular shipping of big packages like guitar accidentally due to COVID. We'll switch to other reliable shipping companies if such situations occur.
Due to the negative impact on global economy and especially international shipping caused by long-lasting COVID-19, the international shipping might be delayed because of multiple reasons.